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Shipping

We can ship to virtually any address in the world. Note that there is an additional Fee for exporting *(leaving the United States) emu oil products. This $4 fee is because your item needs to be shipped two times. The first is to be checked by the US Department of F&W, and then it will be RE-shipped to your International destination. We have to pay for postage 2x. Your $4 upcharge will cover this.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Delays that happen with the shipping company have no reflection on The Emu Oil Company. Once your package leaves our facility we can only track through the shipping provider. Delays would be best handled directly with the shipper and your provided tracking number.

We have no control over import fees/customs fees that may arise if you are purchasing from outside the United States. No part of your order total will reflect pre-paid fees of any kind. We have no role in this other than providing export papers with your items purchased and their prices.

Please also note that the shipping rates for the items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound after reaching 13 ounces.